These Terms of Service (the "Terms") are a binding agreement between you and Inventa AI ("Inventa AI," "we," "us," or "our") governing your access to and use of the Inventa AI website, dashboard, software, reports, training materials, coaching sessions, and related services (collectively, the "Service"). By creating an account, accessing the Service, or clicking to accept these Terms, you agree to be bound by them. If you do not agree, do not use the Service.
1. Eligibility and Accounts
The Service is offered to business users only. You must be at least 18 years old and capable of forming a binding contract. Access is invite-only: we may accept or decline any request for access in our sole discretion, and we may cap, waitlist, or revoke membership at any time to preserve service quality. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorized use of your account.
2. The Service
Inventa AI provides software tools and education for eBay sellers, including AI-assisted product sourcing, listing creation, inventory synchronization, order management, performance reporting, and training and coaching resources. We may add, change, suspend, or discontinue any feature of the Service at any time without liability to you. We may impose usage limits (including listing caps) and modify them at our discretion.
3. Third-Party Platforms and Authorization to Act
The Service connects to third-party platforms such as eBay and Amazon using credentials and authorizations you provide. By connecting an account, you authorize Inventa AI, its automated systems, and its personnel (including account managers and virtual assistants) to access and take actions on your connected accounts on your behalf — including creating, revising, and ending listings, retrieving orders and messages, sending messages, and placing fulfillment purchases where you have enabled those features.
- You are solely responsible for your compliance with the terms, policies, and fees of eBay, Amazon, and any other third-party platform you connect.
- Inventa AI is an independent platform and is not affiliated with, endorsed by, or sponsored by eBay Inc. or Amazon.com, Inc.
- Third-party platforms may change or restrict their systems at any time; we are not responsible for any resulting interruption, restriction, suspension, or loss affecting your accounts or business.
4. No Guarantee of Results
The Service automates workflow and provides information and education. We do not promise or guarantee any level of sales, revenue, profit, savings, or business outcome. Reselling involves risk. Results depend on factors outside our control, including your products, pricing, effort, market conditions, and platform policies. Any figures shown in marketing materials, reports, or training are illustrative or historical and are not a promise of future performance. Nothing in the Service is legal, tax, financial, or investment advice.
5. Fees and Payment
Access to the Service may require payment of subscription or program fees communicated to you at or before enrollment. Except where required by law, all fees are non-refundable, including if your access is suspended or terminated for a violation of these Terms, if you stop using the Service, or if a third-party platform restricts your accounts. We may change our fees prospectively with notice. You are responsible for all taxes associated with your purchase, and for all fees charged by third-party platforms and suppliers in connection with your selling activity.
6. Acceptable Use
You agree not to:
- use the Service for any unlawful, deceptive, or fraudulent activity;
- list or sell counterfeit, prohibited, or infringing items;
- reverse engineer, scrape, copy, resell, or sublicense the Service or its content;
- share your account or training materials with non-members;
- interfere with the operation or security of the Service;
- use the Service to build a competing product or service; or
- misrepresent your identity or your relationship with any platform.
7. Intellectual Property
The Service — including software, design, templates, training videos, documents, and branding — is owned by Inventa AI or its licensors and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your own business while your membership is active. All rights not expressly granted are reserved. If you provide feedback or suggestions, we may use them without restriction or compensation. You retain ownership of your own product data and content; you grant us a license to host, process, and display it as needed to operate the Service.
8. Confidentiality of Training Materials
Courses, coaching recordings, templates, sourcing methods, and member community content are confidential and for your personal business use only. Redistribution, resale, or publication of any training material is prohibited and grounds for immediate termination without refund.
9. Termination and Suspension
We may suspend or terminate your access to all or part of the Service at any time, with or without notice, if we believe you have violated these Terms, pose a risk to the Service or other members, or if we discontinue the Service. You may stop using the Service at any time. Sections 4, 5, 7, 8, 10, 11, 12, and 13 survive termination.
10. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, INVENTA AI DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION. WE DO NOT WARRANT THAT AI-GENERATED CONTENT (INCLUDING LISTINGS, TITLES, PRICING SUGGESTIONS, OR SOURCING MATCHES) WILL BE ACCURATE, COMPLETE, OR SUITABLE; YOU ARE RESPONSIBLE FOR REVIEWING ALL ACTIVITY ON YOUR ACCOUNTS.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) INVENTA AI WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, LOSS OF GOODWILL, OR PLATFORM ACCOUNT SUSPENSIONS OR RESTRICTIONS, EVEN IF ADVISED OF THE POSSIBILITY; AND (B) OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID TO INVENTA AI FOR THE SERVICE IN THE THREE (3) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITS APPLY REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
12. Indemnification
You will defend, indemnify, and hold harmless Inventa AI and its owners, employees, and contractors from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: your products and listings; your selling activity; your violation of these Terms or of any law; your violation of any third-party platform's terms; or any dispute between you and a buyer, supplier, or platform.
13. Dispute Resolution; Arbitration; Class Waiver
These Terms are governed by the laws of the State of Florida, USA, without regard to conflict-of-law rules. Any dispute arising out of or relating to the Service or these Terms that cannot be resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. You and Inventa AI each waive the right to a jury trial and to participate in a class action or representative proceeding. Either party may bring qualifying claims in small-claims court, and we may seek injunctive relief in court for misuse of intellectual property or confidential materials. Any claim must be brought within one (1) year after it accrues, or it is permanently barred.
14. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a revised "Last updated" date, and is effective when posted. Your continued use of the Service after changes are posted constitutes acceptance of the updated Terms.
15. General
These Terms, together with the Privacy Policy and Cookie Policy, are the entire agreement between you and Inventa AI regarding the Service. If any provision is found unenforceable, the remainder stays in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets.
16. Contact
Questions about these Terms: support@inventaai.net